Tips for Employers & Employees

Tips for Employers

Tips for Employees

Other Helpful Tips


There is no age requirement to sell tobacco products, however, customers must be at least 19 years of age to be sold tobacco products.


Employees and employers must request Identification from anyone who appears to be under the age of 25.

Required Signs

A sign in any place where tobacco products are either sold or offered for sale that refers to tobacco products or tobacco product accessories, or both, is "promotional material".

Display & Promotion

It is the responsibility of anyone selling tobacco to ensure that customers do not see or handle products containing tobacco before they are purchased.


Never leave a shipment of products that contain tobacco in view of customers before placing it in the storage unit.

Tobacco Accessories

Accessories may not be displayed if they promote a brand of tobacco.


Failure to post identification sign, age restriction and health warning signs may result in a fine of $240 - $75,000.

Automatic Prohibition

Two or more tobacco sales offences resulting in registered convictions at a business location (e.g. same address) shall result in an Automatic Prohibition of six months.

Training Resources

The Smoke-Free Ontario Act states that a store owner/operator is responsible for the actions of his/her employee(s) unless the owner exercises due diligence to prevent any contraventions. Training staff using the above resources does not prove due diligence, as this is one of many steps that can be taken to ensure employees do not sell to minors.

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